Interior Painting Customer Service
Friday, October 17, 2014By admin
When it comes to hiring a professional in the business you expect interior painting customer service to be top notch. Unfortunately, this is often not the case. When you work with a team of “pros” every person you work with should possess the same high standards for customer care.
Too often, the person who answers your call to request services is fantastic. Kind, able to answer any questions and especially eager to set your appointment. You may even have a consultation with someone who helps you understand your options and choose the right colors. So what about the crew who actually shows up to carry out the job?
Quality Service Means 100%
Expect no less from the team members that are performing the physical labor part. They should not be held to lower standards of interior painting customer service. The right company ensures that everyone representing their brand excels in customer care skills.
If someone is going to be in your home carrying out a job they should be more than courteous to you. You are the reason all of the crew has this job and they are not immune to having to still be concerned about your customer satisfaction. This includes answering any questions you may still have. Before hiring a San Francisco interior painting team make sure they are known for offering the best customer care.
Hiring a Professional
There are obviously other things to consider when hiring professional painters. Make sure you work with someone who is eager to listen to your goals for the project and desire for the end results. This pro should walk you through the planned process to make sure you understand it and answer all of your questions.
He or she should also assist you in making important final decisions. Don’t be leery of someone who makes suggestions. Expert painters have the skill and training to know what will and won’t work; you may have unrealistic expectations. On the other hand, don’t settle for someone who bullies you into making choices you don’t want or upsell you on everything.
Then get the estimate in writing along with factors that might later change the price. If you are unsure about your pint choices, try painting a board the color you are thinking about and propping it up in the room for a few days. This should give you a good idea of how you are going to feel about it long term.
When you work with the team at Painting San Francisco Co. you can rest assured you will also get the best in Interior Painting Customer Service.